November 2-4, 2021
Experience what’s ahead for business applications and accelerate innovation with new features in Dynamics 365 and Microsoft Power Platform.
On demand
Application: Dynamics 365 Field Service
Explore smart buildings and learn how Dynamics 365 Field Service uses the Internet of Things (IoT), AI, and mixed reality to transform buildings and cities into predictive places.
Application: Dynamics 365 Marketing
Learn how to improve the outcomes of your in-person and digital events and optimise resources by connecting tools, tactics, and metrics using Dynamics 365 Marketing.
Application: Dynamics 365 Sales
Understand the traits of successful B2B sellers and learn how modern sales technology can help you meet the demands of your customers.
Learn more about relationship selling and strategically align your sales processes to build authentic relationships with your customers.
Modern CRM is less about CRM technology and more about using data and artificial intelligence (AI) to build relationships and create customer-centric experiences.
Learn about new selling methods, how to improve seller responsiveness to drive deeper and more meaningful customer engagement, and deliver highly personalised sales experiences.
Learn how to improve your sales prioritisation and decision making, align your organisation around common metrics, and ensure sales coaching results in empowerment.
Learn how to align your sales and marketing teams using Microsoft Dynamics 365 Marketing and Adobe Experience Cloud.
Learn how Dynamics 365 can help you unify data and build intelligence into your decision making to create better customer experiences.
Learn how Dynamics 365 can help your company turn business process into business advantage in a fast and cost efficient way using RapidStart consulting services.
Hear about digital trends in the retail industry and how Dynamics 365 and Adobe can give you a competitive advantage by delivering rich personalisation online and in-stores.
Learn about top-trending challenges in field service and how to shift from a break-fix support function to a powerful centre for customer satisfaction and retention.