November 14-17, 2023
Microsoft Ignite
Learn about the latest Dynamics 365 Copilot and AI innovations directly from the experts, enhance your skills, and build your network at Microsoft Ignite.
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Webinar: Aligning Marketing and Sales Operations
Learn about the role of technology in driving alignment between marketing and sales and the four key areas you can focus on to help bridge the gap between these teams.
Webinar: Top 3 Myths of the Buyer’s Journey
Explore the truth behind the top three myths of the buyer’s decision-making process and learn how to build a buyer’s journey map and refine your campaign strategy.
Webinar: Supercharge Your Growing Business with an All-in-One Solution
Learn how to grow your business, meet changing customer demands, and overcome information silos, disconnected systems, and manual processes with Dynamics 365 Business Central.
Webinar: How to Get Started with Dynamics 365 Marketing
Get tips for setting up a Dynamics 365 Marketing trial, turning prospects into business relationships, and nurturing more sales-ready leads using multi-channel campaigns.
Webinar: Transition to Proactive and Connected Field Service
Learn how to reduce costs and improve productivity by shifting your service from a reactive to a proactive, predictive model using Dynamics 365 Field Service and Azure IoT Central.
Webinar: Know Your Customer with Social and Web Insights
Learn how to discover what your customers are saying and seeking with Dynamics 365 Market Insights, which turns media, search, and business data into actionable insights.
Webinar: The Evolving Role of Customer Service Part 1 of 3
Explore how customer expectations are reframing the customer service model from a single channel or non-integrated multichannel experience to a dynamic, integrated platform.
Webinar: The New Age of Customer Service Automation Part 2 of 3
Gain insights into how more than a hundred customer service professionals are succeeding now, and how they plan to remain competitive over the next five years.
Webinar: Optimizing the Customer Service Agent Role Part 3 of 3
Learn how a data-driven, platform-based approach to operations is evolving customer service from a single-interaction resolution to an end-to-end experience.
Webinar: Modernize Your Sales Productivity in Hours, Not Days
Understand the challenges affecting seller productivity and learn how streamlining workflows using Dynamics 365 Sales can help sellers focus and increase close rates.
Webinar: Bring on the Future of Customer Experiences
Discover how to create connected and engaging customer experiences and transform your sales and marketing with unified customer data using Adobe and Dynamics 365.
Webinar: Introduction to Microsoft Dynamics 365 Field Service
Explore the key capabilities of Dynamics 365 Field Service and learn how Internet of Things (IoT) technology can help you transform your service operations.