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Webinar: Transition to Proactive and Connected Field Service

Webinar: Transition to Proactive and Connected Field Service

Learn how to reduce costs and improve productivity by shifting your service from a reactive to a proactive, predictive model using Dynamics 365 Field Service and Azure IoT Central.

Webinar: Know Your Customer with Social and Web Insights

Webinar: Know Your Customer with Social and Web Insights

Learn how to discover what your customers are saying and seeking with Dynamics 365 Market Insights, which turns media, search, and business data into actionable insights.

Webinar: The Evolving Role of Customer Service Part 1 of 3

Webinar: The Evolving Role of Customer Service Part 1 of 3

Explore how customer expectations are reframing the customer service model from a single channel or non-integrated multichannel experience to a dynamic, integrated platform.

Webinar: The New Age of Customer Service Automation Part 2 of 3

Webinar: The New Age of Customer Service Automation Part 2 of 3

Gain insights into how more than a hundred customer service professionals are succeeding now, and how they plan to remain competitive over the next five years.

Webinar: Optimizing the Customer Service Agent Role Part 3 of 3

Webinar: Optimizing the Customer Service Agent Role Part 3 of 3

Learn how a data-driven, platform-based approach to operations is evolving customer service from a single-interaction resolution to an end-to-end experience.

Webinar: Modernize Your Sales Productivity in Hours, Not Days

Webinar: Modernize Your Sales Productivity in Hours, Not Days

Understand the challenges affecting seller productivity and learn how streamlining workflows using Dynamics 365 Sales can help sellers focus and increase close rates.

Webinar: Bring on the Future of Customer Experiences

Webinar: Bring on the Future of Customer Experiences

Discover how to create connected and engaging customer experiences and transform your sales and marketing with unified customer data using Adobe and Dynamics 365.

Webinar: Introduction to Microsoft Dynamics 365 Field Service

Webinar: Introduction to Microsoft Dynamics 365 Field Service

Explore the key capabilities of Dynamics 365 Field Service and learn how Internet of Things (IoT) technology can help you transform your service operations.

Webinar: Microsoft Business Applications Virtual Launch Event April 2019

Webinar: Microsoft Business Applications Virtual Launch Event April 2019

Hear from James Phillips, Corporate Vice President, Business Applications Group, about updates, new features, and how to optimize your business with integrated business apps.

Webinar: Enable Seller Productivity by Integrating Office 365 with Dynamics 365 Sales Professional

Webinar: Enable Seller Productivity by Integrating Office 365 with Dynamics 365 Sales Professional

Explore the sales force automation capabilities of Dynamics 365 Sales Professional and learn how integrating Sales Professional with Office 365 streamlines sales workflows.

Webinar: Reinventing Productivity with Dynamics 365 Business Central and Office 365

Webinar: Reinventing Productivity with Dynamics 365 Business Central and Office 365

Discover how disconnected systems waste time and limit business growth and see how Dynamics 365 Business Central and Office 365 work together to drastically increase productivity.

Webinar: Reinventing Productivity with Dynamics 365 Business Central and the Microsoft Power Platform

Webinar: Reinventing Productivity with Dynamics 365 Business Central and the Microsoft Power Platform

Learn how to improve productivity by automating ad hoc or unique business processes using Dynamics 365 Business Central and the Microsoft Power Platform.

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