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Exceptional healthcare experiences begin with Dynamics 365

Exceptional healthcare experiences begin with Dynamics 365

Put your patients and members at the heart of every healthcare experience with Dynamics 365. Uncover the insights you need to create more personalized engagement and support care decisions.

Enable personalized care

Personalize patient and member experiences and help your organization coordinate more effectively on care and treatment decisions.

  • Personalize communications to the right audience for prevention and treatment messages.
  • Segment patient and member populations and track information, activities, and communication.
  • Uncover insights that provide caregivers with real-time guidance.

Empower care teams

Foster team collaboration to share knowledge and real-time patient and member insights—across care settings and providers—for faster, better-informed care decisions.

  • Remotely monitor patients and automate alerts for follow ups.
  • Track and capture medical histories, provider referrals, and physician-patient relationships.
  • Personalize care plans with recommended next steps and preventative care outreach.

Improve operational outcomes

Improve your responsiveness and impact by synchronizing your administrative, call center, and clinical operations and data to continuously analyze key performance indicators.

  • Manage referrals and information exchange.
  • Create self-service portals for patients, physicians, and case workers.
  • Optimize resource and personnel allocation, scheduling, and dispatch.

How providers are achieving healthier outcomes with Dynamics 365

With this hybrid approach—where virtual health services and physical, face-to-face services are intertwined—we can treat more patients than ever before.”

Visa Honkanen,

Director of Strategic Development, Helsinki University Hospital

We’re able to capture insights on the patients that have been calling in, to really help improve our healthcare organization.”

Kim Swafford,

Group Vice President, Telehealth and Health Technology Strategy, Providence St. Joseph Health

By moving everything to [Dynamics 365], we make sure that everyone involved in the business has the information they need.”

Vishwanath Anantraman,

Chief Innovation Architect, Northwell Health

Develop new healthcare solutions quickly

Customize Dynamics 365 for your healthcare needs. Easily create workflows and use cases—from patient journeys to care coordination—for your specific healthcare needs with pre-built Fast Healthcare Interoperability Resources (FHIR) entities and forms.

Microsoft named a Leader in Enterprise Health Clouds

Learn why Forrester named Microsoft one of the health cloud providers that matter most in The Forrester Wave™: Enterprise Health Clouds, Q3 2019 report.

Explore Dynamics 365 apps that help innovate your health organization

Dynamics 365 Customer Service

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Dynamics 365 Field Service

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Dynamics 365 Sales

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Dynamics 365 Marketing

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Dynamics 365 Human Resources

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Dynamics 365 Supply Chain Management

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Take the next step

Learn more about how to deliver better care with Microsoft, or contact us about how Dynamics 365 fits into your healthcare solution.