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Achieve sustainable growth in manufacturing with Dynamics 365

Manufacture a more resilient future by driving innovation, optimizing operations, and deepening customer relationships.

Solutions tailored to your manufacturing needs

Strengthen your manufacturing business by connecting systems and data to anticipate change and minimize disruptions to reduce the time to market—all while building better customer relationships using real-time insights.

Design and training

Introduce new products and services quickly.

  • Centrally manage product information.
  • Streamline engineering change management processes.
  • Improve safety, quality, and productivity with hands-free work instructions.

Planning and sourcing

Keep your line moving by anticipating issues before they arise.

  • Plan production and distribution in near-real time with in-memory services.
  • Use AI-enriched demand forecasting.
  • Bring your data together from disparate systems with low-code connectors.
  • Simplified procurement processes with contract management, critical supply redundancies, and vendor selection based on historical data.
  • Simplify and automate manual processes with low-code applications.

Production and distribution

Meet changing customer needs by building agility into your supply chain.

  • Get support for discrete, process, lean, and mixed-mode manufacturing.
  • Drive sustainable manufacturing with connected factories using IoT and AI.
  • Increase resilience and scale with edge computing.
  • Fulfill orders effectively with Intelligent order and warehouse management.
  • Manage inventory with real-time data.

Asset management

Increase your level of resiliency by connecting assets.

  • Enable predictive maintenance using sensor data and AI.
  • Automate mundane tasks with robotic process automation (RPA).
  • Enhance learning and onboard faster with mixed reality.

Sales

Build trust and strengthen relationships with customers.

  • Streamline and automate sales processes to sell new leads and identify opportunities with existing customers.
  • Track relationship needs and relationship health with real-time insights.
  • Personalize customer engagements across multiple channels to cultivate and maintain long-term relationships.

Service

Increase customer loyalty by providing exceptional service.

  • Proactive field service including AI-optimized scheduling
  • Real-time, remote support with mixed-reality annotations
  • Omnichannel and self-service customer service

Helping manufacturers innovate

Bel Fuse

"From decision makers to factory floor managers, everyone is working in Dynamics 365, staying connected and accessing valuable data."

Stefan Naude,
General Manager, Slovakia, Bel Fuse

Explore Dynamics 365 and Microsoft Power Platform products

Dynamics 365 Supply Chain Management

Maximize asset productivity, overcome supply disruptions, optimize fulfillment, and streamline sales and operations planning.

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Dynamics 365 Customer Insights

Gain a single view of each customer, unlock real-time insights, uncover new business opportunities, and increase business agility.

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Dynamics 365 Remote Assist

Allow technicians and experts to collaborate remotely as they perform installations, repairs, and predictive maintenance.

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Dynamics 365 Finance

Optimize fulfillment by prioritizing service level objectives and overcome supply disruptions with end-to-end visibility of your supply chain.

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Dynamics 365 Customer Service

Build market differentiation by transitioning to a product-as-a-service model that uses AI-driven insights and a single view of customers across all contact points.

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Dynamics 365 Guides

Improve safety, enhance productivity, reduce errors, and improve compliance with hands-free and interactive work instructions.

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Dynamics 365 Field Service

Optimize throughput and reduce unexpected shutdowns by performing predictive maintenance and using intelligent resource scheduling.

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Dynamics 365 Sales

Perform production planning in real time to meet changing customer demand and mitigate financial impacts with real-time inventory availability.

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Microsoft Power Platform

Work together to meet challenges effectively with Microsoft Power Platform—analyze data, build solutions, automate processes, and create virtual agents.

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Enhance your solution with Microsoft Cloud for Manufacturing

Accelerate your innovation, growth, and resilience by bringing Dynamics 365 manufacturing capabilities together with Azure, Microsoft 365, and Microsoft Power Platform.