Achieve sustainable growth in manufacturing with Dynamics 365
Manufacture a more resilient future by driving innovation, optimizing operations, and deepening customer relationships.
Solutions tailored to your manufacturing needs
Strengthen your manufacturing business by connecting systems and data, allowing you to anticipate change, minimize disruptions, and reduce time to market—all while building better customer relationships using real-time insights.
Design and training
Introduce new products and services quickly.
- Centrally manage product information.
- Streamline engineering change management processes.
- Improve safety, quality, and productivity with hands-free work instructions.
Planning and sourcing
Keep your line moving by anticipating issues before they arise.
- Plan production and distribution in near-real time with in-memory services.
- Use AI-enriched demand forecasting.
- Bring your data together from disparate systems with low-code connectors.
- Simplified procurement processes with contract management, critical supply redundancies, and vendor selection based on historical data.
- Simplify and automate manual processes with low-code applications.
Production and distribution
Meet changing customer needs by building agility into your supply chain.
- Get support for discrete, process, lean, and mixed-mode manufacturing.
- Drive sustainable manufacturing with connected factories using IoT and AI.
- Increase resilience and scale with edge computing.
- Fulfill orders effectively with Intelligent order and warehouse management.
- Manage inventory with real-time data.
Asset management
Increase your resilience by connecting assets.
- Enable predictive maintenance using sensor data and AI.
- Automate mundane tasks with robotic process automation (RPA).
- Enhance learning and onboard faster with mixed reality.
Sales
Build trust and strengthen relationships with customers.
- Streamline and automate sales processes to sell new leads and identify opportunities with existing customers.
- Track relationship needs and relationship health with real-time insights.
- Personalize customer engagements across multiple channels to cultivate and maintain long-term relationships.
Service
Increase customer loyalty by providing exceptional service.
- Proactive field service including AI-optimized scheduling
- Real-time, remote support with mixed-reality annotations
- Omnichannel and self-service customer service
Helping manufacturers innovate
"From decision makers to factory floor managers, everyone is working in Dynamics 365, staying connected and accessing valuable data."
Stefan Naude,
General Manager, Slovakia, Bel Fuse
Take your manufacturing to the next level
Supply Chain Reimagined digital event
Discover new product innovations, latest trends, and best practices shaping supply chains—today and tomorrow.
Six trends shaping supply chain transformation
Stay ahead of supply chain disruptions and keep up with customer demand by transforming from a legacy approach to a resilient manufacturing supply chain model.
Build a more resilient future
Embrace digital transformation as a response to the supply chain disruptions prompted by the pandemic—and cope better with current challenges while anticipating future crises.
Design sustainable supply chain operations
Learn how circular economy principles enable organizations to design for reuse, minimize waste, and introduce new revenue streams such as subscriptions and buyback programs.
Transition to smart maintenance
Explore the five maintenance approaches that fit into a smart maintenance model and maximize equipment longevity, increase throughput, and improve safety.
Ensure business continuity
Discover how to maximize profits and achieve business continuity by addressing end-to-end supply chain visibility, changing customer demands, and equipment failures.
Explore Dynamics 365 and Microsoft Power Platform products
Dynamics 365 Supply Chain Management
Maximize asset productivity, overcome supply disruptions, optimize fulfillment, and streamline sales and operations planning.
Dynamics 365 Customer Insights
Gain a single view of each customer, unlock real-time insights, uncover new business opportunities, and increase business agility.
Dynamics 365 Remote Assist
Allow technicians and experts to collaborate remotely as they perform installations, repairs, and predictive maintenance.
Dynamics 365 Finance
Optimize fulfillment by prioritizing service level objectives and overcome supply disruptions with end-to-end visibility of your supply chain.
Dynamics 365 Customer Service
Build market differentiation by transitioning to a product-as-a-service model that uses AI-driven insights and a single view of customers across all contact points.
Dynamics 365 Guides
Improve safety, enhance productivity, reduce errors, and improve compliance with hands-free and interactive work instructions.
Dynamics 365 Field Service
Optimize throughput and reduce unexpected shutdowns by performing predictive maintenance and using intelligent resource scheduling.
Dynamics 365 Sales
Perform production planning in real time to meet changing customer demand and mitigate financial impacts with real-time inventory availability.
Microsoft Power Platform
Work together to meet challenges effectively with Microsoft Power Platform—analyze data, build solutions, automate processes, and create virtual agents.
Enhance your solution with Microsoft Cloud for Manufacturing
Accelerate your innovation, growth, and resilience by bringing Dynamics 365 manufacturing capabilities together with Azure, Microsoft 365, and Microsoft Power Platform.