INDUSTRY
Microsoft for Retail
Connect your customers, your people, and your data.
OVERVIEW
Accelerate retail growth
Unlock value and drive sustained profitability with Microsoft for Retail.
Transform the shopper journey
Predict the next best action for every shopper by applying generative AI across all touchpoints and channels.
Create an agile, sustainable supply chain
Improve agility, cost savings, and customer satisfaction to gain a competitive advantage in retail with the help of data and AI.
Empower the retail workforce of the future
Enable people in retail to achieve more by using generative AI to boost productivity, efficiency, and job satisfaction.
Unlock the potential of your data
Realize the full potential of retail data through unified customer intelligence and governance as more organizations embrace AI.
CAPABILITIES
Achieve more with Microsoft for Retail
Accelerate AI transformation to increase value across your entire retail business.
- Spark creativity and improve market segmentation with new AI-powered tools.
- Help customers feel recognized and welcomed however they shop.
- Connect commerce channels and drive conversion across all touchpoints.
- Maximize retail sales by elevating in-store shopping experiences.
- Get a clear view of your supply chain so you can shift from reactive to predictive.
- Adapt to trends with increasingly accurate and responsive demand insights.
- Optimize inventory planning, product placement, and goods movement with the help of AI.
- Minimize waste throughout the supply chain to improve sustainability.
- Boost worker collaboration and productivity with transformative tools.
- Help drive AI adoption with an agent for everyone.
- Empower knowledge workers to innovate with AI.
- Maximize frontline potential with generative AI.
- Unify and help secure retail data and turn it into customer value.
- Synchronize data to help merchandisers improve insights and product offerings.
- Drive merchandise portfolio innovation and delight your shoppers.
- Enrich retail data to deepen business insights and increase revenue.
GUIDED TOURS
Visit the retail guided tour center
Get a digital walkthrough of Microsoft for Retail offerings and scenarios in the guided tour center.
CUSTOMER STORIES
See how retail organizations are innovating
Learn about products for retail
Drive growth, empower your employees, and build resilience with trusted products from Microsoft.
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What to expect from Microsoft for Retail
Microsoft for Retail includes:
- Retail-specific configurations, connectors, and applications.
- Retail solutions that help make it easier to activate generative AI and improve retail experiences for shoppers and store associates.
- Access to our extensive, experienced retail partner ecosystem.
Contact your account executive to get started with Microsoft for Retail.1
Browse documentation to find a range of solutions, guidance, and resources tailored to your industry.
See terms and conditions.2
PARTNER SOLUTIONS
Explore more retail solutions
Learn more about Microsoft partner offerings tailored for the retail industry.
Discover valuable resources
Use cases guide
Delve into AI use cases for retail
Find out how retailers are delivering personalized shopping experiences with AI-powered solutions.
Research report
• January 2024
Explore global AI trends in retail
E-book
• December 2023
Learn how retailers are driving value with intelligent tools
White paper
• July 2023
Overcome obstacles and gain an edge with retail AI solutions
NEXT STEPS
Start achieving more in retail
Learn more
Stay informed about Microsoft for Retail
Sign up today to get updates about this end-to-end retail solution.
- [1]The qualifying license terms for Microsoft 365/Office 365, Dynamics 365, Power Platform, and Azure are found in the Product Terms and the Microsoft Privacy Statement and are a prerequisite to your use of the Microsoft for Retail.
- [2]You can learn more about Microsoft’s commitments to Retail compliance, data protection and privacy by visiting our compliance documentation and the Trust Center.
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