Skip to main content

Deliver exceptional customer experiences

Transform the customer journey and improve sales and marketing ROI when you combine Microsoft Dynamics 365 with Adobe Experience Cloud solutions.

Unify your sales and marketing with Microsoft and Adobe

Manage the customer experience from beginning to end with Adobe Experience Cloud and Dynamics 365. Bring all your sales and marketing data and processes together to gain a comprehensive view of customers and create personal, consistent, and connected experiences they’ll love.

Launch personalised, effective campaigns

Captivate your audience across every device with relevant and personalised content. Increase marketing ROI with strategic omni-channel campaigns that present the right content at the right time.

Turn leads into customers

Move high-value prospects through the journey more efficiently from anonymous to known to advocate, using embedded insights, predictive recommendations, and unified data across marketing, sales, and service.

Close deals faster

Streamline lead hand-offs between marketing and sales with automated workflows. Finalise deals quickly with Adobe Sign, which helps you digitally send, track, sign, and save contracts.

Customers transforming their marketing and sales engagement

;
Miami HEAT image

Miami HEAT energises fans

“Understanding the fan provides for a great customer experience, but it's also great for our business. We had a 30 percent year-over-year increase in our season ticket sales, with essentially the same team on the floor.”

Matthew Jafarian, Executive Vice President, Business Strategy, Miami HEAT

Explore prebuilt solutions from Microsoft and our partners on AppSource

Extend your existing capabilities to meet unique business process or industry needs with pre-built solutions from Microsoft and our partners.

InsideView Insights

By InsideView

Dynamics 365

Qualify prospects with complete firmographic and demographic details.

Seismic Sales Enablement for Dynamics 365

By Seismic Software

Dynamics 365

Get the right content for every interaction, dramatically improving win rates.

Highspot for Dynamics 365

By Highspot

Dynamics 365

Give businesses a powerful advantage by bringing together content, sales guidance, and buyer engagement capabilities so they can win more deals.

Explore additional resources

Five Daunting Sales and Marketing Gaps

Transform customer engagement, and close the gap between sales and marketing.

How to use Adobe and Microsoft to deliver exceptional retail experiences.

Learn how to create connected, personalised retail experiences with Adobe and Dynamics 365.

Bring on the Future of Customer Experiences

Discover how bringing customer data together can help you create customised customer experiences.

Transform Customer Engagement in Retail

Learn about digital trends in the retail industry and how to create the kind of experience customers want.

Take the next step