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Dynamics 365 support

Access Dynamics 365 standard support and browse additional support options and pricing.

A person looking at devices
A person looking at devices



Included with any Dynamics 365 purchase

Best for businesses operating a simple environment or using a full-service partner

Professional Direct



per user/month

Best for businesses with a continuously operating production environment requiring faster response times and access to experts for advisory and escalation services

Unified Enterprise


Custom—contact your sales representative for pricing

Best for businesses that need comprehensive end-to-end support for the entire organization, covering all Microsoft technologies

1Professional Direct does not cover Business Central. Business Central customers should contact their reselling partner to get help with technical problems. Learn more at Help and Support and Find a Reselling Partner.

2On-demand assessments with as-needed setup and configuration services.

3Pricing is calculated by applying a rate to your historical annual IT spend by Microsoft product class. Visit Unified Enterprise support pricing for more information.

Partner support

Find a partner with the right skills, services, or industry background to help your organization identify and implement Dynamics 365 solutions.