What is Dynamics 365?

It’s how you become more agile to delight your customers. With Dynamics 365, you’ll have the only portfolio of intelligent business applications that empowers everyone to deliver operational excellence and create more engaging customer experiences.

The agility to delight every customer. Every day.

Create impact faster
Break through barriers
Adapt to anything
Innovate everywhere

Create impact faster

Deliver more value in less time. Quickly adopt solutions—or augment existing ones—to enable your teams to accelerate results.

Use modular, pre-built applications

Easily connect Dynamics 365 applications with the systems and tools you already use to add and extend capabilities for your exiting solutions.

How Siemens added Dynamics 365 Field Service

Connect solutions end to end

Accelerate your business growth with connected business applications to optimize your operations, innovate across teams, and better engage customers.

How NHS Digital engaged patients with Dynamics 365 Customer Service

Rapidly deploy and onboard

Implement your solution and drive user adoption—in days or weeks instead of months—to quickly innovate and see faster results.

How Invitalia deployed Dynamics 365 Supply Chain Management

Break through barriers

Take a data-first approach. Unify your data and couple it with Microsoft AI to deliver insights and actions that create better customer experiences.

Access data everywhere

Connect to hundreds of data sources on day one—including Microsoft 365, Azure, LinkedIn, and other sources—or easily create your own connectors.

How DHI unified data with Dynamics 365 Marketing

Generate continuous insights

Drive better outcomes across the business by combining your data with AI for powerful, targeted insights.

How the Miami HEAT used insights from Dynamics 365 Sales

Protect and secure your business

Security and compliance comes standard for your business and customer data—from identity protection. Encryption, and role-based access to auditing and logging.

How Helsana addressed compliance with Dynamics 365

Adapt to anything

Have the freedom to adapt when and how you need across new business priorities, market conditions, and customer opportunities—right as they emerge.

Rapidly respond to change

With prebuilt solutions from Microsoft and partners, you’re able to quickly adapt to changing customer needs, trends, and market conditions.

How Ste. Michelle Wine Estates adapted with Dynamics 365 Commerce

Reshape and transform

Accelerate business results—and get the most value from Dynamics 365—by working with trusted Microsoft partners and prebuilt industry solutions.

How a Microsoft partner helped MVP Health Care

Be future-ready

Always be ready for what’s next by integrating emerging technologies into your business—including mixed reality, the Internet of Things, and advanced analytics.

How Mercedes-Benz used mixed reality with Dynamics 365

Innovate everywhere

Solve problems with powerful solutions you only get from the Microsoft Cloud—all built to easily work together from the very start.

Work in an integrated cloud

Trust the only business platform that natively works in the Microsoft Cloud—with Microsoft 365, Azure, and Microsoft Power Platform—for unparalleled interoperability across systems and processes.

How Coca-Cola works across the Microsoft Cloud

Turn ideas into reality

Empower anyone, regardless of skill set, to innovate with low-code Microsoft Power Platform services—used by more than 97% of Fortune 500 companies.

How Rockwell Automation drove innovation with Microsoft Power Platform

Elevate teamwork

Easily access and share information to collaborate across roles, teams, and departments—Dynamics 365 was built to organically work with Microsoft 365 productivity applications.

How Rabobank supports their team with Dynamics 365 Finance

Customers are reaching their full potential with Dynamics 365

Lue asiakasesimerkkejä

Solutions that fit you. Not the other way around.

Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

Älykästä myyntiä ja markkinointia

Muuta prospektit sitoutuneiksi asiakkaiksi

Kehitä enemmän myyntivalmiita liidejä.
Tee ostoskokemuksista yksilöllisiä.
Kehitä asiakassuhteita suuressa mittakaavassa.

Tutustu seuraaviin älykkäisiin myynti- ja markkinointisovelluksiin:

Dynamics 365 Sales Dynamics 365 Marketing Dynamics 365 Customer Insights

Ennakoiva asiakaspalvelu

Ylitä asiakkaiden odotukset

Anna asiakaspalvelijoiden toimia tehokkaasti.
Tee vuorovaikutuksesta asiakkaiden kanssa yksilöllistä eri kanavissa.
Nopeuta ratkaisujen löytymistä automaattisilla työnkuluilla.

Tutustu seuraaviin ennakoivan asiakaspalvelun sovelluksiin:

Dynamics 365 Customer Service Dynamics 365 Field Service Dynamics 365 Customer Service Insights

Yhdistetty kenttäpalvelu

Ratkaise huolto-ongelmat ennen haittojen esiintymistä

Toteuta oikea-aikaista ja ennakoivaa kenttäpalvelua.
Tunnista huolto-ongelmat IoT-etäratkaisujen avulla.
Aikatauluta ennakoivaa ylläpitoa merkityksellisten tietojen avulla.

Tutustu seuraaviin yhdistetyn kenttäpalvelun sovelluksiin:

Dynamics 365 Field Service Dynamics 365 Customer Insights Dynamics 365 Remote Assist

Uudenaikaiset taloushallinnon ja toimintojen palvelut

Tehosta liiketoiminnan kasvua

Paranna taloushallinnon suorituskykyä.
Kokoa prosessit yhteen ja tehosta toimintoja.
Auta työntekijöitäsi menestymään.

Tutustu seuraaviin nykyaikaisiin taloushallinnon ja toimintojen sovelluksiin:

Dynamics 365 Finance Dynamics 365 Supply Chain Management Dynamics 365 Human Resources

Yhdistetty kaupankäynti

Aktivoi jokainen ostaja paikasta riippumatta

Create omnichannel customer experiences.
Keskitä tuotemyynti, varasto ja tilausten täytäntöönpano.
Luo yksilöllisiä ostoskokemuksia kaikissa kosketuspisteissä.

Tutustu seuraaviin yhdistetyn kaupankäynnin sovelluksiin:

Dynamics 365 Commerce Dynamics 365 Fraud Protection Dynamics 365 Customer Insights

Powerful flexibility. Limitless possibilities.

Make Dynamics 365 your own. Tailor and build on your solution using the Microsoft Cloud—Microsoft Power Platform, Microsoft Azure, and Microsoft 365—or hundreds of other familiar business tools. Plus, add mixed reality and the Internet of Things (IoT) for innovative new experiences.

Lue lisää