Dynamics 365 Customer Service Professional
Deliver seamless, world-class customer service experiences with a unified technology infrastructure.
Accès en tout lieu et en permanence
Expérience intuitive des agents
Résultats guidés
Plateforme flexible et extensible
Informations et analyses
Personalize your service
Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.
Empower your team
Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.
Uncover insights by unifying your technology
Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.
Tarification
Dynamics 365 Customer Service Professional
Par utilisateur/mois
Parcourez les solutions pré-intégrées sur AppSource
Utilisez des solutions préconçues de Microsoft et de nos partenaires pour développer les capacités de Dynamics 365 Customer Service pour vos besoins spécifiques en termes de processus commerciaux ou liés au secteur d'activité.
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