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Dynamics 365 plans and pricing

  • Customer Engagement Plan
  • Unified Operations Plan
  • Dynamics 365 Plan
  • Applications and offers

Customer Engagement Plan

€97

Per user/month

Unified Operations Plan

From

€160.20

Per user/month

Dynamics 365 Plan

€177.10

Per user/month

Compare plans

Customer Engagement Plan

Unified Operations Plan

Dynamics 365 Plan

Applications and offers

Finance and Operations

Included with Unified Operations and Dynamics 365 Plans

Retail
From €143.40
Talent

Includes Attract and Onboard apps

From €33.70
Talent: Onboard
From €6.70
Sales
€80.10
Customer Service
€80.10
Project Service Automation
€80.10
Field Service
€80.10
Marketing

App and 2,000 contacts included with 10 or more users of Customer Engagement and/or Dynamics 365 plans.

From €632.50
Microsoft Relationship Sales Solution
Add-on
Add-on
From €130
AI-driven insights
Sales Insights
From €42.20
Customer Insights
From €1,264.90
Customer Service Insights
€63.20
Mixed reality
Remote Assist

Requires Microsoft HoloLens and a Windows 10 PC with Microsoft Teams

€54.80
Layout
From €80.10
Additional users
Team Members
€6.70
Operations Activity
From €42.20
Operations Device
From €63.30
Additional capabilities
Microsoft Forms Pro
Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing and Talent. Standalone app and additional responses may be purchased separately.
Microsoft Power Platform
PowerApps for Dynamics 365

Separate PowerApps licences may be required.

Flow

Included with PowerApps for Dynamics 365

Power BI

Power BI content may be embedded within Dynamics 365 apps. Separate Power BI licences may be required.

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9 percent uptime SLA

Office 365 and LinkedIn integration

Intelligent technologies

Phone and web support