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Dynamics 365 pricing

Select a business area to view pricing information

  • Customer Data Platform
  • Sales
  • Service
  • Marketing
  • Commerce
  • Supply Chain
  • HR
  • Finance
  • Project Management
  • Small and medium business
Customer Data Platform
Customer Data Platform First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From €1,265

Per tenant/month

From €843.30

per tenant/month

Customer Voice
€168.70 2

2,000 survey responses per tenant/month*

Customer Data Platform
Customer Data Platform
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From €1,265

Per tenant/month

From €843.30

per tenant/month

Customer Voice
€168.70 2

2,000 survey responses per tenant/month*

1 Subsequent pricing applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 When purchased as a standalone application or additional capacity.

Sales
Sales First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
€54.80

Per user/month

€16.90

Per user/month

Sales Enterprise
€80.10

per user/month

€16.90

Per user/month

Sales Premium
€113.80

Per user/month

Microsoft Relationship Sales
€121.76

Per user/month

Sales
Sales
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
€54.80

Per user/month

€16.90

Per user/month

Sales Enterprise
€80.10

per user/month

€16.90

Per user/month

Sales Premium
€113.80

Per user/month

Microsoft Relationship Sales
€121.76

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Service
Service First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
€42.20

Per user/month

€16.90

Per user/month

Customer Service Enterprise
€80.10

Per user/month

€16.90

Per user/month

Field Service
€80.10

Per user/month

€16.90

Per user/month

Remote Assist
€54.80

Per user/month

€16.90 2

Per user/month

Service
Service
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
€42.20

Per user/month

€16.90

Per user/month

Customer Service Enterprise
€80.10

Per user/month

€16.90

Per user/month

Field Service
€80.10

Per user/month

€16.90

Per user/month

Remote Assist
€54.80

Per user/month

€16.90 2

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.

Marketing
Marketing First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From €1,265

per tenant/month

From €632.50 2

per tenant/month

Marketing
Marketing
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From €1,265

per tenant/month

From €632.50 2

per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 10 users minimum of qualifying Dynamics 365 app.

Commerce
Commerce First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Commerce
€151.80

per user/month

€25.30

Per user/month

Fraud Protection
€843.30

Per tenant/month

Commerce
Commerce
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Commerce
€151.80

per user/month

€25.30

Per user/month

Fraud Protection
€843.30

Per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Supply Chain
Supply Chain First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
€151.80

per user/month

€25.30

Per user/month

Guides
€54.80

Per user/month

Intelligent Order Management
From €253

per 1,000 orders lines/month

Supply Chain
Supply Chain
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
€151.80

per user/month

€25.30

Per user/month

Guides
€54.80

Per user/month

Intelligent Order Management
From €253

per 1,000 orders lines/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

HR
HR First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
€101.20

Per user/month

€25.30

Per user/month

HR
HR
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
€101.20

Per user/month

€25.30

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Finance
Finance First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
€151.80

Per user/month

€25.30

Per user/month

Finance
Finance
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
€151.80

Per user/month

€25.30

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Project Management
Project Management First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
€101.20

Per user/month

€25.30

Per user/month

Project Management
Project Management
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
€101.20

Per user/month

€25.30

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Small and medium business
Small and medium business First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
€42.20

Per user/month

€16.90

Per user/month

Sales Professional
€54.80

Per user/month

€16.90

Per user/month

Small and medium business
Small and medium business
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
€42.20

Per user/month

€16.90

Per user/month

Sales Professional
€54.80

Per user/month

€16.90

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Included in all Dynamics 365 applications

Data security

99.9 percent or above uptime SLA

Works with Microsoft 365 and LinkedIn

Intelligent technologies

Phone and web support