Dynamics 365 pricing
Select a business area to view pricing information
| Small and medium business | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Business Central Essentials |
From €59
per user/month |
|
| Business Central Premium |
From €84.30
per user/month |
|
| Customer Service Professional |
€42.20
per user/month |
€16.90
per user/month |
| Sales Professional |
€54.80
per user/month |
€16.90
per user/month |
| Sales | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Sales Professional |
€54.80
per user/month |
€16.90
per user/month |
| Sales Enterprise2 |
€80.10
per user/month |
€16.90
per user/month |
| Sales Premium2 |
€113.80
per user/month |
|
| Microsoft Relationship Sales2 |
€121.76
per user/month |
|
| Microsoft Viva Sales2 |
€33.70
per user/month |
|
| Supply Chain | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
€151.80
per user/month |
€25.30
per user/month |
| Guides |
€54.80
per user/month |
|
| Intelligent Order Management |
From €253
per 1,000 orders lines/month |
|
| Service | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
€42.20
per user/month |
€16.90
per user/month |
| Customer Service Enterprise |
€80.10
per user/month |
€16.90
per user/month |
| Field Service |
€80.10
per user/month |
€16.90
per user/month |
| Remote Assist |
€54.80
per user/month |
€16.90 4
per user/month |
| Project Management | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Project Operations |
€101.20
per user/month |
€25.30
per user/month |
| Human Resources | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Human Resources |
€101.20
per user/month |
€25.30
per user/month |
| Customer Data Platform | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Insights |
€1,265
per tenant/month |
From €843.30
per tenant/month |
| Customer Voice |
From €168.70 5
2,000 survey responses per tenant/month* |
|
| Commerce | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Commerce |
€151.80
per user/month |
€25.30
per user/month |
| Fraud Protection |
€843.30
per tenant/month |
|
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. A tenant contains uniquely identified domains, users, security groups, and licences. Your organisation may have multiple tenants, and a single tenant can contain multiple Dynamics 365 (online) environments. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 Viva Sales is included in Sales Enterprise, Sales Premium and Relationship Sales at no extra cost.
3 10 users minimum of qualifying Dynamics 365 app.
4 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.
5 When purchased as a standalone application or additional capacity.
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.