Microsoft Dynamics CRM
Microsoft Dynamics CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customised using advanced extensions. New features include visualisations, dashboards, document management, grid filters, dialogues, recurring appointments, custom activities, goal management, fetch-based reports, MAPI-based Outlook clients, FLS VISITOUR, and more.
Microsoft Dynamics product documentation
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