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Dynamics 365 Pricing

Select the business area you are interested in to view pricing information

  • Marketing
  • Sales
  • Customer Service
  • Field Service
  • Finance
  • Operations
  • Retail
  • Talent
Marketing
Marketing Price for organisations without any other Dynamics 365 app Price for organisations with qualifying Dynamics 365 app
Marketing
From 1,500 USD

Per tenant/month

From 750 USD 1

Per tenant/month

Customer Insights
From 1,500 USD

Per tenant/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Marketing
Marketing
Price for organisations without any other Dynamics 365 app Price for organisations with qualifying Dynamics 365 app
Marketing
From 1,500 USD

Per tenant/month

From 750 USD 1

Per tenant/month

Customer Insights
From 1,500 USD

Per tenant/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Sales
Sales Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional
65 USD

Per user/month

20 USD

Per user/month

Sales Enterprise
95 USD

Per user/month

20 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Microsoft Relationship Sales
From 130 USD

Per user/month

Sales Insights 5
50 USD

Per user/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Sales
Sales
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional
65 USD

Per user/month

20 USD

Per user/month

Sales Enterprise
95 USD

Per user/month

20 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Microsoft Relationship Sales
From 130 USD

Per user/month

Sales Insights 5
50 USD

Per user/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Customer Service
Customer Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional
50 USD

Per user/month

20 USD

Per user/month

Customer Service Enterprise
95 USD

Per user/month

20 USD

Per user/month

Customer Service Insights
75 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Customer Service
Customer Service
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional
50 USD

Per user/month

20 USD

Per user/month

Customer Service Enterprise
95 USD

Per user/month

20 USD

Per user/month

Customer Service Insights
75 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Field Service
Field Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service
95 USD

Per user/month

20 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Remote Assist
65 USD

Per user/month

20 USD 6

Per user/month

Guides
65 USD

Per user/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Field Service
Field Service
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service
95 USD

Per user/month

20 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Remote Assist
65 USD

Per user/month

20 USD 6

Per user/month

Guides
65 USD

Per user/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Finance
Finance Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Finance
180 USD

Per user/month

Finance
Finance
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Finance
180 USD

Per user/month

Operations
Operations Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Supply Chain Management
180 USD

Per user/month

Project Service Automation
95 USD

Per user/month

Layout
95 USD

Per user/month

Operations
Operations
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Supply Chain Management
180 USD

Per user/month

Project Service Automation
95 USD

Per user/month

Layout
95 USD

Per user/month

Retail
Retail Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Retail
180 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Retail
Retail
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Retail
180 USD

Per user/month

Customer Insights
From 1,500 USD

Per tenant/month

Talent
Talent Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Talent
From 40 USD

Per HR user/month

Guides
65 USD

Per user/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

Talent
Talent
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Talent
From 40 USD

Per HR user/month

Guides
65 USD

Per user/month

Forms Pro 3
100 USD 4

Per 2,000 survey responses per tenant/month

1 10 users minimum of qualifying Dynamics 365 app

2 Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing

3 Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Talent. Additional capacity may be purchased separately.

4 When purchased as a standalone application or additional capacity.

5 Available for purchase with Sales Enterprise or Microsoft Relationship Sales

6 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9 percent uptime SLA

Office 365 and LinkedIn integration

Intelligent technologies

Phone and web support