Dynamics 365 pricing
Select a business area to view pricing information
| Customer Data Platform | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Insights |
From 1,500 USD
Per tenant/month |
From 1,000 USD
Per tenant/month |
| Customer Voice |
From 100 USD 2
Per tenant/month |
|
1 Subsequent pricing applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 When purchased as a standalone application or additional capacity.
| Sales | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Sales Professional |
65 USD
Per user/month |
20 USD
Per user/month |
| Sales Enterprise |
95 USD
Per user/month |
20 USD
Per user/month |
| Sales Premium |
135 USD
Per user/month |
|
| Microsoft Relationship Sales |
162 USD
Per user/month |
|
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Service | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
50 USD
Per user/month |
20 USD
Per user/month |
| Customer Service Enterprise |
95 USD
Per user/month |
20 USD
Per user/month |
| Field Service |
95 USD
Per user/month |
20 USD
Per user/month |
| Remote Assist |
65 USD
Per user/month |
20 USD 2
Per user/month |
| Virtual Agent for Customer Service |
From 1,100 USD
Per tenant/month |
|
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.
| Marketing | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Marketing |
From 1,500 USD
Per tenant/month |
From 750 USD 2
Per tenant/month |
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 10 users minimum of qualifying Dynamics 365 app.
| Commerce | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Commerce |
180 USD
Per user/month |
30 USD
Per user/month |
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Supply Chain | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
180 USD
Per user/month |
30 USD
Per user/month |
| Guides |
65 USD
Per user/month |
|
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| HR | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Human Resources |
120 USD
Per user/month |
30 USD
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Finance | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Finance |
180 USD
Per user/month |
30 USD
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Project Management | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Project Operations |
120 USD
Per user/month |
30 USD
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Small Business | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
50 USD
Per user/month |
20 USD
Per user/month |
| Sales Professional |
65 USD
Per user/month |
20 USD
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.