Dynamics 365 Pricing
Select the business area you are interested in to view pricing information
| Marketing | Price for organisations without any other Dynamics 365 app | Price for organisations with qualifying Dynamics 365 app |
|---|---|---|
| Marketing |
From R27 495
per tenant/month |
From R11 400 1
per tenant/month |
| Customer Insights |
From R27 495
per tenant/month |
|
| Customer Voice 3 |
R1 833 4
2,000 survey responses per tenant/month. |
|
| Sales | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Sales Professional |
R1 191,50
per user/month |
R366,60
Per user/month |
| Sales Enterprise |
R1 741,40
per user/month |
R366,60
Per user/month |
| Sales Premium |
R2 474,60
per user/month |
|
| Microsoft Relationship Sales |
Contact us for pricing
|
|
| Customer Insights |
From R27 495
per tenant/month |
|
| Customer Voice 3 |
R1 833 4
2,000 survey responses per tenant/month. |
|
| Customer Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
R916,50
Per user/month |
R366,60
Per user/month |
| Customer Service Enterprise |
R1 741,40
Per user/month |
R366,60
Per user/month |
| Virtual Agent for Customer Service |
From R20 163
Per tenant/month |
|
| Customer Insights |
From R27 495
per tenant/month |
|
| Customer Voice 3 |
R1 833 4
2,000 survey responses per tenant/month. |
|
| Field Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Field Service |
R1 741,40
per user/month |
R366,60
Per user/month |
| Remote Assist |
R1 191,50
per user/month |
R304 6
Per user/month |
| Guides |
R1 191,50
Per user/month |
|
| Customer Insights |
From R27 495
per tenant/month |
|
| Customer Voice 3 |
R1 833 4
2,000 survey responses per tenant/month. |
|
| Finance | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Finance |
Contact us for pricing
|
| Operations | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
Contact us for pricing
|
|
| Project Operations |
Contact us for pricing
|
| Commerce | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Commerce |
Contact us for pricing
|
|
| Customer Insights |
From R27 495
per tenant/month |
| Human Resources | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Human Resources |
Contact us for pricing
|
Contact us for pricing
|
| Guides |
R1 191,50
Per user/month |
|
| Customer Voice 3 |
R1 833 4
2,000 survey responses per tenant/month. |
|
1 10 users minimum of qualifying Dynamics 365 app
2 Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing
3 Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Human Resources. Additional capacity may be purchased separately.
4 When purchased as a standalone application or additional capacity.
5 Available for purchase with Sales Enterprise or Microsoft Relationship Sales
6 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.