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Dynamics 365 Pricing

Select the business area you are interested in to view pricing information

  • Marketing
  • Sales
  • Customer Service
  • Field Service
  • Finance
  • Operations
  • Commerce
  • Human Resources
Marketing
Marketing Price for organisations without any other Dynamics 365 app Price for organisations with qualifying Dynamics 365 app
Marketing
From R27 495

Per tenant/month

From R11 400 1

Per tenant/month

Customer Insights
From R27 495

Per tenant/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Marketing
Marketing
Price for organisations without any other Dynamics 365 app Price for organisations with qualifying Dynamics 365 app
Marketing
From R27 495

Per tenant/month

From R11 400 1

Per tenant/month

Customer Insights
From R27 495

Per tenant/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Sales
Sales Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional
R1 191,50

Per user/month

R366,60

Per user/month

Sales Enterprise
R1 741,40

Per user/month

R366,60

Per user/month

Sales Premium
R247 460

Per user/month

Customer Insights
From R27 495

Per tenant/month

Microsoft Relationship Sales
Contact us for pricing
Sales Insights 5
R916,50

Per user/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Sales
Sales
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional
R1 191,50

Per user/month

R366,60

Per user/month

Sales Enterprise
R1 741,40

Per user/month

R366,60

Per user/month

Sales Premium
R247 460

Per user/month

Customer Insights
From R27 495

Per tenant/month

Microsoft Relationship Sales
Contact us for pricing
Sales Insights 5
R916,50

Per user/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Customer Service
Customer Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional
R916,50

Per user/month

R366,60

Per user/month

Customer Service Enterprise
R1 741,40

Per user/month

R366,60

Per user/month

Customer Service Insights
R1 374,80

Per user/month

Customer Insights
From R27 495

Per tenant/month

Virtual Agent for Customer Service
From R20 163

Per tenant/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Customer Service
Customer Service
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional
R916,50

Per user/month

R366,60

Per user/month

Customer Service Enterprise
R1 741,40

Per user/month

R366,60

Per user/month

Customer Service Insights
R1 374,80

Per user/month

Customer Insights
From R27 495

Per tenant/month

Virtual Agent for Customer Service
From R20 163

Per tenant/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Field Service
Field Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service
R1 741,40

Per user/month

R366,60

Per user/month

Customer Insights
From R27 495

Per tenant/month

Remote Assist
R1 191,50

Per user/month

R304 6

Per user/month

Guides
R1 191,50

Per user/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Field Service
Field Service
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service
R1 741,40

Per user/month

R366,60

Per user/month

Customer Insights
From R27 495

Per tenant/month

Remote Assist
R1 191,50

Per user/month

R304 6

Per user/month

Guides
R1 191,50

Per user/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Finance
Finance Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Finance
Contact us for pricing
Finance
Finance
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Finance
Contact us for pricing
Operations
Operations Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Supply Chain Management
Contact us for pricing
Project Service Automation
R1 741,40

Per user/month

Operations
Operations
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Supply Chain Management
Contact us for pricing
Project Service Automation
R1 741,40

Per user/month

Commerce
Commerce Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Commerce
Contact us for pricing
Customer Insights
From R27 495

Per tenant/month

Commerce
Commerce
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Commerce
Contact us for pricing
Customer Insights
From R27 495

Per tenant/month

Human Resources
Human Resources Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Human Resources
Contact us for pricing
Contact us for pricing
Guides
R1 191,50

Per user/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

Human Resources
Human Resources
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Human Resources
Contact us for pricing
Contact us for pricing
Guides
R1 191,50

Per user/month

Customer Voice 3
R1 833 4

2,000 survey responses per tenant/month.

1 10 users minimum of qualifying Dynamics 365 app

2 Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing

3 Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Human Resources. Additional capacity may be purchased separately.

4 When purchased as a standalone application or additional capacity.

5 Available for purchase with Sales Enterprise or Microsoft Relationship Sales

6 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9 percent uptime SLA

Office 365 and LinkedIn integration

Intelligent technologies

Phone and web support