Dynamics 365 Pricing
Select the business area you are interested in to view pricing information
Get Dynamics 365 solutions free of charge for up to 6 months to enable COVID-19 responses*
Support the increased demand on contact centres with Dynamics 365 Customer Service and Digital Messaging or empower technicians to remotely collaborate with Dynamics 365 Remote Assist.
* Up to 200 seats. For use only with COVID-19 response-related scenarios.
| Sales | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Sales Professional |
R988
Per user/month |
R304
Per user/month |
| Sales Enterprise |
R1 444
Per user/month |
R304
Per user/month |
| Microsoft Relationship Sales |
Contact us for pricing
|
|
| Sales Insights 5 |
R760
Per user/month |
|
| Forms Pro 3 |
R1 520 4
Per 2,000 survey responses per tenant/month |
|
| Customer Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
R760
Per user/month |
R304
Per user/month |
| Customer Service Enterprise |
R1 444
Per user/month |
R304
Per user/month |
| Customer Service Insights |
R1 140
Per user/month |
|
| Virtual Agent for Customer Service |
From R16 720
Per tenant/month |
|
| Forms Pro 3 |
R1 520 4
Per 2,000 survey responses per tenant/month |
|
| Field Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Field Service |
R1 444
Per user/month |
R304
Per user/month |
| Remote Assist |
R988
Per user/month |
R304 6
Per user/month |
| Guides |
R988
Per user/month |
|
| Forms Pro 3 |
R1 520 4
Per 2,000 survey responses per tenant/month |
|
| Finance | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Finance |
Contact us for pricing
|
| Operations | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
Contact us for pricing
|
|
| Project Service Automation |
R1 444
Per user/month |
|
| Commerce | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Commerce |
Contact us for pricing
|
| Human Resources | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Human Resources |
Contact us for pricing
|
Contact us for pricing
|
| Guides |
R988
Per user/month |
|
| Forms Pro 3 |
R1 520 4
Per 2,000 survey responses per tenant/month |
|
1 10 users minimum of qualifying Dynamics 365 app
2 Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing
3 Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Human Resources. Additional capacity may be purchased separately.
4 When purchased as a standalone application or additional capacity.
5 Available for purchase with Sales Enterprise or Microsoft Relationship Sales
6 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.