Dynamics 365 Customer Service Professional
Deliver seamless, world-class customer service experiences with a unified technology infrastructure.
Tilgang når som helst, hvor som helst
Intuitiv agentopplevelse
Veiledede resultater
Fleksibel, utvidbar plattform
Innsikt og analyse
Personalize your service
Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.
Empower your team
Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.
Uncover insights by unifying your technology
Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.
Prising
Dynamics 365 Customer Service Professional
Per bruker/måned
Utforsk forhåndsbygde løsninger i AppSource
Bruk forhåndsbygde løsninger fra Microsoft og partnerne våre til å utvide mulighetene i Dynamics 365 Customer Service Professional når du har spesielle forretningsprosesser eller bransjebehov.
PowerChat
Live chat and track conversations from visitors on your website within CRM for Dynamics 365.
Five9 Cloud Contact Center
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
TelephoneIntegration: Phone connected to Dynamics
Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more
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