Dynamics 365 Project Operations capabilities
Get the visibility, collaboration, and agility needed to drive success across your project-centric business.
- Customise resource-based costing and pricing
- Leverage deal structures tailored for project-based organisations
- Shorten the deal cycle
- Manage your pipeline with a unified sales dashboard
Customise resource-based costing and pricing
Model robust pricing and costing variations on geography and local market economics that influence your global workforce and exchange rates.
Leverage deal structures tailored for project-based organisations
Create fixed-price, time and materials, or retainer-type contracts for your projects using adaptable billing models that meet your customers’ cash-flow requirements.
Shorten the deal cycle
After generating a high-level estimate, use standardised templates to quickly develop a detailed estimate, schedule, and monetary values for the quote.
Manage your pipeline with a unified sales dashboard
Consolidate your customer data into a single view using the built-in integration with Dynamics 365 Sales to get actionable insights for personalised customer engagements.
- Give project managers the tools they need to succeed
- Estimate and track projects efficiently
- Collaborate easily across the project lifecycle
- Adapt your project with key insights
Give project managers the tools they need to succeed
Improve productivity with embedded Microsoft Project capabilities including dashboards, task management, scheduling, interactive Gantt charts, and work-breakdown structures.
Estimate and track projects efficiently
Develop accurate estimates for labour, expenses, and materials, and track planned-to-actual consumption as projects progress.
Collaborate easily across the project lifecycle
Bring your cross-functional teams together around project plans, scope, and budget while capturing conversations, sharing content, and using apps—all in one place.
Adapt your project with key insights
Use built-in insights to understand how your projects are trending and drive timely decisions for course correction.
- Maximise your resource utilisation
- Align the right people to the right projects
- Anticipate resourcing needs with intelligent scheduling
Maximise your resource utilisation
Easily distribute workloads across your resources for optimal execution on project delivery needs.
Align the right people to the right projects
Maintain resource profiles to easily match people’s skillsets with projects. Rate skills easily with proficiency models that adapt to your unique business needs.
Anticipate resourcing needs with intelligent scheduling
Streamline scheduling with intelligent and relevant skills-based assignments and up-to-date visibility into resources’ availability using Universal Resource Scheduling.
- Submit time and expenses on the go
- Make team member compliance easier
- Ensure accurate reporting and expense policy adherence
Submit time and expenses on the go
Use the mobile app or a browser for time and expense submissions no matter your location. Automatically create expense lines from uploaded receipt images.
Make team member compliance easier
Give your teams easy-to-use time and expense tracking tools to support policy compliance.
Ensure accurate reporting and expense policy adherence
Use configurable rules and automated workflows to improve time and expense policy compliance with submissions, approvals, and reporting.
- Recognise revenue accurately and on time
- Improve cash flow by invoicing customers quickly
- Manage your project accounting with higher accuracy
- Expand to a service-centric ERP system
Recognise revenue accurately and on time
Support your global teams’ adherence to accounting standards and practices, including revenue recognition compliant with International Financial Reporting Standards (IFRS).
Improve cash flow by invoicing customers quickly
Manage billing queues and add ad-hoc transactions for more precise invoicing. Add details and group transactions to customise invoices for optimal review and reconciliation.
Manage your project accounting with higher accuracy
Leverage project cost and revenue profiles for fixed-price or time and materials billing through a combination of accounting rules for cost and revenue, accruals, and postings.
Expand to a service-centric ERP system
Use the integration with Dynamics 365 Finance or use open APIs with an external enterprise resource planning (ERP) system to extend to purchase ledger, sales ledger, and general ledger capabilities.
- Visualise key insights for fast, informed decisions
- Democratize data to eliminate silos
Visualise key insights for fast, informed decisions
Use built-in dashboards surfacing KPIs such as resource utilisation, forecasting, and budgeting to quickly adapt to changing business conditions.
Democratize data to eliminate silos
Use Microsoft Power BI to easily visualise and share business intelligence with your project teams to help drive better customer outcomes.
Win more bids with better deal management
Optimise resource utilisation
Accelerate project delivery
Enhance collaboration and simplify time and expense
Drive project financial performance
Increase business agility
Drive strategic financial decisions with AI
Unify and automate your financial processes
Decrease global financial complexity and risk
Activate digital selling
Empower sellers to build relationships remotely
Boost sales productivity with cohesive tools
Deliver service proactively
Schedule resources intelligently
Ensure a first-time fix