Dynamics 365 Guides
On-the-job guidance
Enhance remote collaboration and empower employees with step-by-step holographic instructions to use where the work happens.
Help employees learn complex tasks and reduce errors
Help reduce errors, standardise skills, close knowledge gaps, and improve both training and ongoing processes with on-the-job guidance.
Improve productivity with advanced guidance
Accelerate learning, standardise processes, and reduce errors to increase yield with step-by-step instructions to help keep them safe on the job.
Solve problems in real time with expertise and ease
Seamlessly collaborate, share knowledge, and solve problems with a remote expert using Microsoft Teams to easily bring critical data into the workflow.
Adapt at the speed of change
Author guides for training or day-to-day processes and quickly cascade information across your organisation, with no programming or 3D skills necessary.
Maximise operational efficiency using data
Incorporate Guides into your existing workflows to view and save data. Use data-driven insights to maximise your operational efficiency over time.
Customers using Dynamics 365 Guides
Capturing expertise to transform operations
Kruger taps into the expertise of its workforce using Guides to train employees and maintain complex equipment.
Driving savings and efficiencies
Eaton uses mixed reality to troubleshoot with experts, complete preventative maintenance, and train specialists in simulated environments
Improving training efficiency and consistency
Toyota Motor North America uses Guides to deliver training materials to every team member, ensuring consistency and quality of information.
Optimising pharmaceutical manufacturing
Multinational pharmaceutical company Novo Nordisk drives growth and simplifies shop floor operations with Dynamics 365 Guides.
Maintaining quality and meeting demand
Suntory Whisky uses Guides to meet increasing product demand, train employees, and achieve accuracy on complex procedures.
Create immersive learning experiences
Built-in authoring
Easily create content with ready-to-use holograms from the 3D toolkit to demonstrate task steps in the physical space.
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Powerful and adaptive workflows
Use spatial triggers and voice commands to navigate to different steps across process flows, depending on real-world actions
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Democratize data across your operations
Works seamlessly with Dynamics 365 Supply Chain Management or Dynamics 365 Field Service for an enterprise-grade Guides experience.
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Get started with Dynamics 365 Guides
How can we help?
Connect with a Microsoft specialist or partner to learn how Dynamics 365 helps grow your business and customer base, ask pricing and licensing questions, or set up a free demo and trial. We’ll contact you within two business days.
For product assistance, get technical support.
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Try Dynamics 365 Guides free for 60 days
Guide employees via step-by-step holographic instructions to reduce errors, increase productivity, and accelerate learning. In this trial, you’ll learn how to:
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Create mixed-reality guides — no programming or 3D skills necessary.
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Overlay instructional holograms in physical environments.
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Use built-in calling capabilities to share knowledge and solve problems.
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Get insights into process efficiencies.
Dynamics 365 Guides
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