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Microsoft Dynamics CRM

Microsoft Dynamics CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customized using advanced extensions. New features include visualizations, dashboards, document management, grid filters, dialogs, recurring appointments, custom activities, goal management, fetch-based reports, MAPI-based Outlook clients, FLS VISITOUR, and more.

Microsoft Dynamics product documentation

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Knowledge base

Find the solution to a problem you’re trying to solve in this repository of over 200,000 articles on user technical issues.

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Transform your business by migrating to the cloud

If you’re a Microsoft Dynamics on-premises customer, then you’re cloud ready. Access cutting-edge technology, control costs and complexity, and improve IT productivity by migrating your existing solution to the cloud.