Dynamics 365 Field Service pricing
Deliver exceptional customer experiences to dispatch the right resource to the right place at the right time.
Dynamics 365 Field Service
per user/month
Get complete field service management, including step-by-step guides and remote expert assistance.
Dynamics 365 Field Service Contractor
per user/month
Seamlessly assign and manage external frontline technicians.
Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.
Field Service add-ins
Resource Scheduling Optimization Add-in for Dynamics 365 Field Service
per schedulable resource/month1
Automatically create optimized scheduling for resources.
1 Pricing assumes resource scheduling optimization on a single tenant
Related products
Dynamics 365 Customer Service
per user/month
Earn customers for life.
Compare Field Service plans
Easily identify the capabilities that are best suited to your business needs.
Dynamics 365 Field Service products
Limited
Incuded
Add-in
Field Service
|
Field Service Contractor
|
|
---|---|---|
App access from the web, on mobile, and through Microsoft 365 |
Included |
Included |
AI assistance from Copilot in Dynamics 365 Field Service for work order creation and updates, scheduling, and summarization |
Included |
Not included |
Access to Dynamics 365 Guides and Dynamics 365 Remote Assist 1 |
Included |
Add-in |
Technician performance analysis |
Included |
Not included |
Vendor and contractor management |
Included |
Add-in |
Planned maintenance agreements |
Included |
Not included |
Returns processing |
Included |
Not included |
Scheduling and resource dispatching |
Included |
Add-in |
1Dynamics 365 Guides is in the Field Service mobile app for Dynamics 365 Contractor.
Included in all Dynamics 365 applications
Data security
99% or above uptime SLA
Works with Microsoft 365 and LinkedIn
Intelligent technologies
Phone and web support
Get started with Dynamics 365 Field Service
Try Dynamics 365 Field Service for free
Discover how to deliver exceptional service and earn customers for life. In this trial, you’ll learn how to:
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Increase employee productivity with real-time recommendations.
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Remotely detect and resolve issues before they become a problem.
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Improve proactive service with AI-based suggestions.
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Automatically create and schedule work orders based on triggers.
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Gain customer insights with automated customer surveys.
Let's get started
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